Mark remains your ‘main point of contact’ right from the initial visit, through the design and manufacturing process, and then through to the installation of your furniture. He can arrange every detail of the project, and if you wish, co-ordinate the installation with your own builder, plumber, electrician or decorator.
If you want your furniture hand painted, distressed, or finished in any other way, we can provide the exact finish you require. We can even provide a Restoration and French Polishing service to help bring your antique furniture back to life, to complement the new furniture we provide.
To ensure that your bespoke furniture is a delight and to your satisfaction – we install all our furniture ourselves. Having a small dedicated workforce we are able to ensure that whoever took the initial measurements, knows they will be part of the installation team, so they take responsibility for the accuracy of the measurements and ensuring the furniture is made to those exact figures, which helps ensure the fitting will go as smoothly as possible.
The first stage of installation often involves removing what is currently fitted within your room. This can mean anything from carrying a few items out, to totally gutting a room, removing wall tiles, flooring, electrics and plumbing.
Once the room has then been re-wired, plumbed, plastered and any new floors have gone down, we will deliver your furniture ready for installation to commence. Once your furniture has been delivered and installation started, we will ask you for a second payment, which is usually 50% of the total price.
The actual installation usually takes 1-5 days depending on the size of the project. If we are installing a kitchen or bathroom, we will need to stop once any base units are in, to template for worktops. There is then usually a break of 5–7 days whilst the worktop is produced to the exact dimensions and specification required, before we then come back to fit the top, and finish any other works required.